Question

Olá, recentemente comprei a interface audiobox 96 e ganhei o studio one 4 Artist. Recentemente, com a atualização para o 5 Artist, fiquei interessado em comprar um upgrade, porém o site diz que não tenho uma versão para atualização. Me ajude por favor

Hi, I got a audiobox 96 interface and it came with studio one 4 artist. Now, I want to do a upgrade from artist 5, but, I can't and every time look that mensagem for me "Sorry, you don't have the proper prior version registered for this upgrade. Please remove it from your cart to continue."

Can Anyone  help me?

Answer 1

Sign in to My Presonus, and in your main account page click "Products". Make sure you select "Studio One 4 Artist" from your product list. On the next page you should see your key in green lettering for Artist 4 near the top. Under that, click the button "Upgrade" and then enter the new key you received when you bought the Artist 5 upgrade.