This has been going on for ages, months! Basically at any time, whatever the song, after a while (and this is just an example) I may be playing a song and doing some kind of edit, or perhaps a loop, and the mouse will freeze, everything will freeze (no keyboard input either), but the song will still be playing. Press space bar to stop it, no response. As soon as I power off the Faderport, which is the latest Faderport 2 at the latest firmware (and Studio One bang up to date as at November 2020), everything springs in to life again. In fact if I had pressed space to stop, as soon as I power off the Faderport and it all springs in to life (mouse keyboard) the song stops as well. This shows that key presses were actually being registered but not able to actually do the command. It has happened loads of times. What we really need on the PC version is some kind of active logging which may give me a clue as to what is going on. I wonder how many more people are suffering crashes and not realising it’s the dreaded Faderport, or Faderport driver causing it! It's only Studio One that locks, not the PC as I am able to CTRL-ALT-DEL and end the task / reboot etc.
PC is a Dell Precision Tower 7910 with dual 18 core Xeons and 128 gig of RAM, with Thunderbolt 2 add on card and using the Presonus Quantum.
Item Value
OS Name Microsoft Windows 10 Enterprise
Version 10.0.19041 Build 19041
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name STUDIOPC2
System Manufacturer Dell Inc.
System Model Precision Tower 7910
System Type x64-based PC
System SKU 0619
Processor Intel(R) Xeon(R) CPU E5-2699 v3 @ 2.30GHz, 2295 Mhz, 18 Core(s), 36 Logical Processor(s)
Processor Intel(R) Xeon(R) CPU E5-2699 v3 @ 2.30GHz, 2295 Mhz, 18 Core(s), 36 Logical Processor(s)
BIOS Version/Date Dell Inc. A32, 24/09/2019
SMBIOS Version 2.8
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer Dell Inc.
BaseBoard Product 0215PR
BaseBoard Version A02
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United Kingdom
Hardware Abstraction Layer Version = "10.0.19041.488"
User Name Studio
Time Zone GMT Standard Time
Installed Physical Memory (RAM) 128 GB
Total Physical Memory 128 GB
Available Physical Memory 119 GB
