Questions & Answers

BASSROOM for free

+6 votes
822 views
asked Apr 10, 2021 in Studio One 3 by Acardipane (180 points)
"Presonus has partnered with Mastering The Mix to give Studio One Artist 5, Pro 3, Pro 4 and Pro 5 customers BASSROOM for free. Valid until April 12th. Check your inbox or your Presonus account for the licence code."

Hey Presonus Team, i did not get a email and there is no license code in my account.

Have a good day

Marc

6 Answers

+1 vote
answered Apr 10, 2021 by aapxiiqu (160 points)
I haven't got it as well and would like to have it.
0 votes
answered Apr 10, 2021 by lanschuetz (730 points)
Same. No mail, no mention on web page.
+1 vote
answered Apr 10, 2021 by jandrapal (160 points)
i have not received it either, i tried to use my.presonus.com/support ticket portal but it gives always error while trying to send it.

they must have some problem at website

how do i contact support direct then, any email available to contact them?

thx
0 votes
answered Apr 10, 2021 by davidevans15 (500 points)
I got the email, downloaded the installer, authorized the product and tried to use it. I found 2 copies of the product but neither of them had any presets. Without the presets, I found the software useless...  Is this something that can be fixed???

Dave Evans
0 votes
answered Apr 10, 2021 by baiaeszt (270 points)
Hello, I have not received an email with a link to Bassroom, can you tell me how you can get this product?
0 votes
answered Apr 13, 2021 by homestudiom22 (140 points)
também não recebi nenhum email, por favor se alguem souber de algo.
...