Question

My StudioLive AR12 USB does not work with my new Laptop when I am using the DONGLE to get the USB-C connection. Is it the dongle? Or does the AR12 USB only work with USB ports?

Answer 1

You can connect the mixer to a computer with a USB-C port, ensure you are using officially branded dongles. If this issue remains then please log a support ticket.

https://support.presonus.com/hc/en-us/articles/210050813-How-to-create-a-new-Support-Request-