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Is the AR12 USB compatible with USB-C ?

+1 vote
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asked May 20, 2021 in AR Hybrid USB Mixers by oliverschiebener (160 points)
My StudioLive AR12 USB does not work with my new Laptop when I am using the DONGLE to get the USB-C connection. Is it the dongle? Or does the AR12 USB only work with USB ports?

1 Answer

+1 vote
answered May 27, 2021 by jonnydoyle (403,620 points)
 
Best answer
You can connect the mixer to a computer with a USB-C port, ensure you are using officially branded dongles. If this issue remains then please log a support ticket.

https://support.presonus.com/hc/en-us/articles/210050813-How-to-create-a-new-Support-Request-

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