Questions & Answers

AR12 not showing up as a connected USB device (PC)

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asked Jan 26, 2022 in AR Hybrid USB Mixers by qmsdiiwu (150 points)
Laptop can't see the AR12 as connected. No issues on the laptop's end as far as I'm aware. Bought a new lead so surely can't be that either. This an issue with the mixer's usb port? Or am I missing something? Thanks!

1 Answer

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answered Jan 28, 2022 by mackjohnson1 (78,460 points)
 
Best answer

Reach out to the support team, they should be able to help you out.

https://support.presonus.com/hc/en-us/articles/210050813-How-to-create-a-new-Support-Request-

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