Questions & Answers

Why can’t universal controls or my pc discover my studio live 16.4.2 SL

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asked Aug 8 in FireStudio Series by kadiajones (120 points)
For some reason it is not being recognized and I am on a 11th gen intel (R) i5- 11400F @ 2.60Ghz 16.0GB 64 bit operating system Windows home 10 .

But when I get into My pro tools application I can here myself using the mic and adjusting controls but it doesn’t show up as the input I tried looking in settings and I found the error code 43 saying that “ the last usb device was unrecognizable” I have already tried deleting the usb restarting and all that as well as installing diff version of the universal control and nothing is working even the mixer screen reads No Driver-Unlinked  and I am using the 6 pin FireWire to usb any insight on this ?
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