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what is the "new product key" that is requested on the upgrade from SO 4.0 to 4.5?

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asked Nov 23, 2019 in Studio One 4 by felipefigueroa (130 points)
when I try to upgrade my Studio One 4.0 Artist to 4.5, I need the "new product key" but when I put the product key it appears a message saying "UNDEFINED", what do I need to do?

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