Question

Hi I am having an issue with the audiobox usb. When I go to record vocals on reason 7 the recording comes out as scratchy distorted noize. I've tried recording into Reason 7 with other interfaces(same mic) and they seem to work but this one doesnt. What might bee the problem?

Answer 1

There are any number of reasons this could be happening. You'll need to provide a lot more information in order to troubleshoot this issue (such as: OS, system specs, driver version, etc).

Your best bet would be to start a support ticket with technical support by logging in at my.presonus.com, then click on "Support", then "Create a Ticket". They'll be able to walk you through getting all diagnostic information necessary.