We have seen this issue before with certain combinations of CD Burners and Windows Operating Systems. It is usually on Windows 8. In each time that I have seen the issue, upgrading to Windows 10 was what the final resolution was. I just want to start with that, to save you some time. If you want to try to troubleshoot the issue, here are some things you can try:
1. Make sure that you are updated to Windows 8.1 and that you have installed all of your Windows updates.
2. Try uninstalling Studio One 3 and re-installing the latest version from your my.presonus.com account.
3. Try creating a new user profile on your machine. Log into that Windows account and test for the issue once more.
4. You can try removing the settings files from Studio One and re-configure:
a. Go to Help>Open Settings folder.
b. Copy the contents of the folder over to a folder on your desktop.
c. Close S1 and delete the contents of the settings folder with the exception of the user.license file as well as the "Extensions" folder.
d. Open S1 and go to Studio One>Options (Preferences on a Mac) to reconfigure your settings.
e. Test to see if the problem is resolved. If it is not, please feel free to copy your settings files back over from the backup that you created in step 2.
