Question

Hi :)

I just bught me an Mac. And it has garageband. When I connect my Audiobox 1818VSL to my Mac there is no sound from the headphones when recording. It comes in signal but thereś no sound in my headphones. I tried to update. And change input and output om my computer. But it still works not. What should I do? headphone works but there is no sound from Audiobox. Is there some special update I need to do to make it work?

Please give don´t give me 10 options that I have to read for hours, I cant´t handle that! thanks!

Sofie

Answer 1

The reason your headphones don't appear to be working is because the 1818's headphone jack is routed to outputs 7/8.

Please follow the directions outlined in the following articles to resolve the issue:

1. This article will walk you through setting up the headphone jack for general playback on your Mac -- http://support.presonus.com/hc/en-us/articles/210044543-AudioBox-VSL-Headphone-Routing-with-Mac-OS-X-Audio-MIDI-Setup

2. This article will explain what needs to be done in your DAW in order to get the headphone jack routed and working -- http://support.presonus.com/hc/en-us/articles/210044383-AudioBox-1818VSL-How-do-I-create-a-monitor-mix-for-my-headphones-