Questions & Answers

How do I cancel an accidental Webstore VST Add-On Purchase?

0 votes
130 views
asked Jan 9, 2017 in Customer Account Portal by hiddenlight (150 points)
reopened Jan 9, 2017 by AlexTinsley
Hello, i seem to have made the purchase of VST support add-on by accident, only needed MP3 add on. Can you

please cancel this purchase/licence and refund me?

1 Answer

0 votes
answered Jan 9, 2017 by AlexTinsley (736,180 points)
selected May 19, 2017 by AlexTinsley
 
Best answer
Please log a support ticket through your my.presonus.com account so the customer service and sales team can facilitate your request.
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