Questions & Answers

Why do i have to go to Youtube to get help with a Product Ive purchased from you guys??????

+1 vote
asked Feb 13, 2017 in Studio One 3 by charlsiemckinney (210 points)
Running MacMini Home Studio

Focusrite Audiobox USB

1 Answer

0 votes
answered Feb 16, 2017 by Jamesrhone1 (200,330 points)
Best answer
I apologize for the frustration that you have experienced. If there are some technical issues that you are experiencing, or still not resolved, please submit a support ticket from We will do our very best to assist in getting all your questions answered.

If there are any questions about what type of support is offered by Presnous, please view the Presonus support policies here:

Below are links to Additional Resources:

AudioBox USB Knowledge Base:

Presonus YouTube Channel:
PreSonus Announcements:
Studio One 3 KnowledgeBase:
Studio Live and RM Mixer KnowledgeBase:
Studio 192 KnowledgeBase:
PreSonus Home Audio: