Questions & Answers

Firestudio mobile - Imac Sierra OS Doesn't recognise . I need new driver and program for sierra.

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asked Jul 13, 2017 in FireStudio Series by kenanmustu (150 points)
Hi. I use Firestudio mobile. But my iMac OS version is Sierra now  and I can't work  fire studio mobile with my iMac.When do we get new driver and program  version for Sierra OS ? Thanks.

1 Answer

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answered Jul 13, 2017 by paulclarke2 (27,350 points)
 
Best answer
The latest version of Universal Control v1.7.4 for your FireStudio Mobile supports OSX Sierra.

https://www.presonus.com/support/downloads/FireStudio-Mobile

You may need to uninstall/reinstall your drivers.

>>> First, download the Universal Control 1.7.4 .dmg file: https://pae-web.presonusmusic.com/downloads/products/dmg/PreSonus_Universal_Control-174.dmg

>>>  Use the Uninstaller file from the UC 1.7.4 pkg.

>>> Then click your Go menu and select Go To Folder.

>>> type or copy/paste this precisely.

/System/Library/Extensions

>>> Click GO

>>> Find the PaeFireStudio.kext file and trash it

>>> Then close the windows currently open

>>> Click the Go menu again and select Go To Folder.

>>> Type or copy/paste this precisely.

/private/var/db/receipts

>>> Find and trash these files.

com.presonus.pkg.universalcontrol.bom

com.presonus.pkg.universalcontrol.plist

>>> Empty Trash and restart

>>> Then run the UC 1.7.4 installer.

If the issue persist, test connecting with a new firewire cable/thunderbolt adapter. If the issue remains create a support ticket from your my.presonus account.
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