Questions & Answers

Does the Audiobox USB work with USB cables other than the one that came with it in the box?

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asked Oct 31, 2015 in AudioBox USB by trevorjones2 (120 points)
I misplaced the USB cable that came with the unit in the box, so I bought another at the store, but when I plug it in my computer does not seem to be recognized the audiobox.

1 Answer

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answered May 19, 2017 by PreSonuSupt4 (219,640 points)
Any good USB cable should work.  If your AudioBox won't sync to your computer the cause could be unrelated to the USB cable.

-  Try another USB port.

-  Don't use a USB hub, plug it in directly.

-  Make sure you have the latest drivers installed:  http://www.presonus.com/support/downloads/AudioBox-USB
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