Questions & Answers

(Help me please !!) I am a studio one3 professional user (melodyne problem.)

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asked Aug 28, 2017 in Studio One 3 by kimdohyun1 (150 points)
Hello. Please understand that I am not good at English.

I am using genuine sudio one3. I recently formatted my computer

I want to activate Melodyne after reinstalling.

(Your license options

Welcome. The status of Melodyne on this computer is:

Melodyne 4 essential Version 4.1.1 has been installed but no activation could be found.)

I get this message. Why is this happening? I am a genuine user and have used Melodyne freely

One more thing is that I logged into the celemony homepage

The serial number is different. Please resolve this quickly. I have to work, but I can not.

1 Answer

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answered Sep 20, 2017 by brianmeisner1 (193,380 points)
 
Best answer
Hello,

You need to make sure that you have activated Melodyne in standalone mode prior to opening Studio One.  If at any time, you upgraded Melodyne, you will have a serial number that differs from the serial number that is in your my.presonus.com account.  You will want to maybe uninstall Melodyne, log into your Celemony acccount, and download the latest version.  You will want to open that version in standalone mode and activate it using the code that is in your Celemony account.  If you have any problems, you may want to reach out to Celemony to verify that you are using the correct authorization code with the correct build.  Once activated, Melodyne should run in Studio One.
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