Questions & Answers

Why can i not get the input and the output to work at the same time in windows?

0 votes
asked Sep 10, 2017 in AudioBox USB by jayvancleef (210 points)
I just got an 1818VSL and i love using it in Studio One 3, in there it works completely fine.

Next to that i also use my interfaces for using my XLR microphones within voicechat programs within windows just to talk with my friends. But i cannot seem to get that to work anymore. When i check my levels in the windows "Sound" section of the control panel, i can either only get an output (To my headphones, channel 7/8) OR an input (From channels 1/2 of the interface). But for some reason never simultaniously.

In other words, it's either my friends can hear me but i can't hear them. Or i can hear them but they can't hear me.

Is there something i'm doing wrong in the settings? Also as a sidenote: I already turned of "Exclusive mode" for all inputs and outputs.

2 Answers

+1 vote
answered Sep 11, 2017 by butchrichard (131,280 points)
Best answer
Sampling Rate mismatch between UC and Windows.  

Set your Sampling Rate in Universal Control.

Check Windows Playback Devices.  Click Properties for the AudioBox 1818 and click the Advanced tab.

Set the Format setting to the same Sampling Rate as UC.
0 votes
answered Oct 6, 2020 by sheabusaidy (150 points)
Butchrichard I could kiss you right now. You are such a life saver, I've been dealing with mixer issues all week. Thank you! Your answer was exactly what was wrong.