Questions & Answers

Why can you not fix Art Corey's new version of Studio 3?

0 votes
99 views
asked Nov 11, 2015 in Studio One 3 by edlackey (140 points)
The problem is that Version 2 was registered under another e-mail, now he cannot register version 3.  Now you think that I am going to purchase more??

2 Answers

0 votes
answered Nov 12, 2015 by matthewgorman (51,500 points)
You need to contact support directly to resolve this matter. Transfer of licenses requires communication from buyer and seller, and needs to be facilitated through support.
0 votes
answered Nov 17, 2015 by ghasenbeck (354,590 points)
If you are selling or gifting your copy of Studio One, or you are the recipient of a gift or purchase for Studio One, the current registered user needs to fill out the form that is located in this knowledge base article:

http://support.presonus.com/entries/21557575-I-want-to-sell-Studio-One-to-another-user-How-do-I-transfer-my-license-

Once that form is filled out by the CURRENT REGISTERED user, e-mail it to: s1transfer@presonus.com

NOTE: NFR (Not For Resale) licenses are non-transferable.
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