Questions & Answers

I just downloaded Studio One 3 to a new HD and OS, Why do I get this message "this app can't run on your pc"

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asked Mar 10, 2016 in Studio One 3 by gswhite (120 points)
I just downloaded Studio One 3 to a new HD and OS, Why do I get this message "This app can't run on your pc".

How can I get it recognize this new system. I had to replace a bad Hard drive.

1 Answer

0 votes
answered Mar 11, 2016 by gadget69 (30,300 points)
Have you tried one of your other 4 activations you have? You should start a tech service ticket. I would also suggest uninstalling S1 and reinstalling from your account. The Knowledge base:

http://support.presonus.com/forums

has all the information and instructions to perform the task.

Please, if you want a more detailed answer you need to include the information requested above the question field where you as the question... it

s in BOLD RED print... Info like WHAT computer >processor > ram > interfaces > was that the boot drive that went bad... do you have more than one drive (storage) ETC...
...