Its still not recognizing it. I have made sure all plug ins are 64 bit. I have added the plug in, saved, closed the program and I get a ToonTrack (EZ Mix, Superior Drummer 3) folder on the left side of the screen under Files, but the folders are empty. I have uninstalled every program (ToonTrack, Presonus, Sonar Platinum, Helix Native) reinstalled every program and nothing. For giggles, I uninstalled PreSonus and reinstalled Platinum and ToonTrack and Helix Native show up.
Everything is working as a stand alone. I can open EZ Mix and fully operate on its own. Same with Superior Drummer and Helix Native. I have watched numerous videos and everything I have tried, I get the same result. A toontrack file with an empty folder.
SOOOOOO FRUSTRATING!!!
Sweetwater tried to remotely fix and they cannot do it either. They say they have never seen this before.
So, this is where I am at with this situation as of 12/4/2017.