Question

1. FOH engineer is mixing using an iPad, his permissions are set to FOH, nothing else.

2. We arrive at a good mix monitor via soundcheck - 4 out of 5 muso's using Q-Mix

3. Band return to stage some time later for performance, desk is unmuted via FOH ipad and various levels have changed in the monitors for two or more musicians.

4. Monitors are adjusted accordingly - all is well.

5. Band leave stage and upon return for the second set the scenario from number three is repeated.

What is going on here? The desk is fully up to date, as are the remote devices. The engineer has actually watched some monitor faders move by themselves on various occassions....

Please help...

Answer 1

We had a similar issue in which fat channels pots were creeping during eq and aux mix. Our solution was a s follows

1. do a factory reset on the desk itself (hold FX button down during boot)

2. Update firmware even if it doesn't need it

3. restore using a backup (in UC)

This seems to have stopped it for us

Other than this we saved each scene set as a backup just in case so we could recall on the fly (inconvenient but it worked in a pinch if you don't have time to reset)