Questions & Answers

Can i use an alternative driver other than Universal Control?

–1 vote
1,502 views
asked Mar 7, 2018 in AudioBox USB by nathanjohnson9 (180 points)
When my Audiobox96 is connected and not using Universal Control it works fine with other DAWs. Once iI download Universal Control i get cracks and pops.

1 Answer

0 votes
answered Apr 27, 2018 by Jamesrhone1 (200,340 points)
 
Best answer
It is important to have Universal Control.  Universal Control is the delivery system for our drivers per our hardware. Universal Control also allows for firmware updates for our hardware.

If you are experincing cracks and pops with Universal Control, please raise the buffer.

If the issue remains, please create a ticket to technical support.

Here is a link to create a ticket: http://support.presonus.com/hc/en-us/requests/new
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