Questions & Answers

"Studio One has stopped working" is what I get when trying to open SO 3.

–1 vote
1,029 views
asked Nov 30, 2015 in Studio One 3 by dickster7 (110 points)
I upgraded to windows 10 and had some problems. Nothing to do with SO. I never even opened it. I finally did a walk back to Windows 7. Microsoft gives you that option within 30 days. Everything is back to normal except SO3. It will not open. Instead I get this message."Studio One has stopped working". I have tried reinstalling SO3 several times. Still the same problem. Studio One 2 opens fine.I don't know how to check for drivers, but I am sure they are the same ones I had before. I would be extremely grateful if someone has a solution for this. This is the rest of the error message.

roblem signature:
  Problem Event Name:    APPCRASH
  Application Name:    Studio One.exe
  Application Version:    3.1.0.35191
  Application Timestamp:    56129052
  Fault Module Name:    KERNELBASE.dll
  Fault Module Version:    6.1.7601.18847
  Fault Module Timestamp:    554d7b00
  Exception Code:    c06d007e
  Exception Offset:    0000812f
  OS Version:    6.1.7601.2.1.0.768.3
  Locale ID:    1033
  Additional Information 1:    0a9e
  Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:    0a9e
  Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

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this.

1 Answer

0 votes
answered Dec 1, 2015 by matthewgorman (51,500 points)
Best and quickest way is to open a support ticket to resolve. It could be any number of things.
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