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Why will my Faderport 8 receive MIDI commands from my DAW but not send them to it?

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asked Mar 20 in FaderPort 8 by brianmeisner1 (180,390 points)
When I try to use my Faderport 8 with any DAW, I can controll the faders on the Faderport 8 from the DAW, but I cannot control the DAW from the Faderport 8.  I am using a UAD audio interface and have "Console" installed from UAD.

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answered Mar 20 by brianmeisner1 (180,390 points)
 
Best answer

It has come to our attention that the program called "Console" from UAD will grab your MIDI devices on a Windows machine and not allow them to work in any DAW.  The ports for your Faderport 8 will show up in your DAW, but the "send to" ports will not work.  They will fail silently.  If you are using a UAD device and you have "Console" installed, you will want to open Console in your startup tray and go into your Console Settings>MIDI panel and disable the Faderport 8.  Once you have set the device value to "none," you should be able to use the device in your DAW. 

Here is a link to this information on UAD's web site.  

https://help.uaudio.com/hc/en-us/articles/208139613-Apollo-Twin-USB-Known-Issues?mobile_site=true

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