Question

Hi, I have a IMAC and when i connect my Prosonus Audiobox Itwo, StudioOne rdetect my Presonus. The problem is that i can't connect my guitar, i put it into de Line 2 but doesn't works. Can anyone help me?

Thanks!

Answer 1

First, please install the driver for the iTwo called Universal Control: https://www.presonus.com/products/AudioBox-iTwo-Studio/downloads

Please connect your guitar to the 1/4" input and make sure the button with the guitar icon next to it is set to it's off position (no light).  The "guitar button" activates a preamp for passive guitars.  When your guitar already has a preamp, you do not need the itwo preamp.  In short: The button switches the 1/4" connection between instrument level and line level.

If the issue remains, please create a ticket to technical support.

Here is a link to create a ticket: http://support.presonus.com/hc/en-us/requests/new