Questions & Answers

I changed my email address and system and I cannot re-use my registration key

0 votes
1,170 views
asked Apr 13, 2018 in Studio One 3 by georgestewart8 (150 points)
I am attempting to install on a new computer. I did not remember my login information and the email account originally used is no longer active. How can I install this?

1 Answer

0 votes
answered May 8, 2018 by lawrencefarr (221,450 points)
 
Best answer
Please make a support ticket so that an agent can assist you in gaining access to your original user account.

When you do that, please submit the Studio One product key, the email address you used before, and if you purchased it from a third party vendor also include an image of the original receipt, which will help to speed that process along.
...