Questions & Answers

My registration key is not giving me the program I bought?

0 votes
112 views
asked Mar 30, 2016 in Studio One 3 by kristinreynolds (220 points)
Hello,

I just purchased Kaito V3 and I'm trying to get it running on my Mac book Pro. I'm running 10.7. The voicebank and piapro bundle installed fine. It gave me a code to download. Studio One 2 Artist Piapro Edition. I went to my Presonus Account, imput the code and it activated. It only gave me Studio One 3. Which is okay I don't mind updating my OS. However, will this version of Studio One support Piapro (ofcourse after the latest updates)? Will my Kaito V3 voicebank be usable in in Piapro after all the updates?

Thank you!!

1 Answer

0 votes
answered Apr 25, 2016 by ghasenbeck (354,810 points)
 
Best answer
This is due to the bundle now being furnished with Studio One v3 Artist; since May 20, 2015. They key that you were provided with your purchase and registered in your account; was Version 3 and not Version 2. Version 3 is not compatible with OSX 10.7.

Studio One 3 System Requirements:

http://studioone.presonus.com/technical

**needs OSX 10.8.5 or higher to be able to run
...