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lost email & password how do i change it to my present email address

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asked Feb 23, 2016 in Customer Account Portal by jamesthomas11 (150 points)
Log in through Facebook but can't seem to remember my password wanna change email and password  help

1 Answer

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answered Feb 24, 2016 by AlexTinsley (735,880 points)
 
Best answer
You can't do that on your own. Please file a support ticket with us.

Login to my.presonus.com with your jamesthomas11 username and click on Support and add a new support ticket.

Our support agents can assist with your user account issue.

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