Questions & Answers

lost email & password how do i change it to my present email address

0 votes
asked Feb 23, 2016 in Customer Account Portal by jamesthomas11 (150 points)
Log in through Facebook but can't seem to remember my password wanna change email and password  help

2 Answers

0 votes
answered Feb 24, 2016 by AlexTinsley (772,970 points)
Best answer
You can't do that on your own. Please file a support ticket with us.

Login to with your jamesthomas11 username and click on Support and add a new support ticket.

Our support agents can assist with your user account issue.
+1 vote
answered Oct 22 by sambrown16 (440 points)

How do I recover a gmail address I lost when my phone was stolen?

  • Sign in to your Gmail account and click the gear icon, then select “Settings”
  • Open the “Accounts and Import” tab
  • In the “Check mail from other accounts” section, select the “Add a mail account” option
  • Enter your old email address, click “Next,” then make a selection and hit “Next” again.
  • Enter your password
  • Select the options you want (label incoming messaging, always use a secure connection, etc.)
  • Click “Add Account”