Questions & Answers

Fail message when i start studio one

0 votes
1,224 views
asked Aug 17, 2018 in Studio One 4 by ptxoatbn (180 points)
I just purchased studio 192 audio interface and following the instructions after registering the product i was led to download and install studio one software. As its was opening for the 1st time i received the following message on my screen:

''Failed to open speakers (presonus studio 192)

Failed to open line (presonus studio 192)

Please make sure that the speaker configuration is set to stereo

Please make sure that the sample rates of your recording and playback devices match.''

I saw that my speaker configuration is indeed set to stereo and i saw that sample rates are the same both in recording and playback...What is the problem???

1 Answer

–1 vote
answered Aug 24, 2018 by TechSupport77 (195,970 points)
 
Best answer
You will want to download and install the latest driver for the Studio 192 from the following link:

https://www.presonus.com/products/Studio-192/downloads

You can then open Studio One and go to Studio One>Options>Audio Setup to select the Studio 192 as your interface and not Windows Audio.  If you have any problems, please feel free to submit a support ticket from your my.presonus.com account.  There is a Support tab at the top of the page when you log in.
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