Questions & Answers

getting a message "Device can not start. Code 10" The requested operation was unsuccesful for my Audiobox USB

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1,269 views
asked Feb 23, 2016 in AudioBox USB by brandt.clark (130 points)
I've downloaded correct drivers. Restarted computer. Can't get my Audiobox USB to record or playback.  I have windows 10. Please Please please help me. I'm a beginner but I can follow directions. Keeps giving me code 10.

1 Answer

0 votes
answered Feb 23, 2016 by AlexTinsley (773,150 points)
This means that your USB Port is shared with another device on your computer. Please plug the AudioBox USB into another USB port and let the system reinstall the driver.

If that does not work, then read this article: http://support.presonus.com/entries/21469744-How-do-I-uninstall-and-reinstall-my-AudioBox-drivers-in-Windows-8-or-Windows-10-

If you're still having issues, then please contact support at http://support.presonus.com
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