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Aux-in sound is completely messed up (low quality, partial instruments) on Audiobox 44VSL

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asked Dec 27, 2018 in PreAmps, Signal Processors and Monitoring Hardware by jayburgess (120 points)
Hi, I want to plug my iPhone into my AudioBox 44SVL to listen to music.

I bought this cable - https://www.amazon.co.uk/gp/product/B00Y2LANUU/ref=oh_aui_search_detailpage?ie=UTF8&psc=1

And plug it in to either channel 3 or 4, turn the Mixer knob all the way to 'Input', turn the Line volume up on the corresponding channel, and all I hear is a super low quality, hissy half-part of the song I am playing from my phone. Only a bit of the song is heard, so clearly something is seriously wrong here.

I can't find any answers online. Please advise! Thank you.

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