Questions & Answers

Why installer only installs demo version???

0 votes
asked Apr 7 in Studio One 4 by johndavis52 (180 points)
This is a weird one...  I bought the 24c which comes bundled with Studio Artist.  Last week the license server was down so I downloaded and used the DEMO version in order to get started.  Now my products are registered (Artist and Pro).  I bought the upgrade from Artist to Pro.  

Now here's the weird part... I completely uninstalled the DEMO version so I could finally install Artist and then upgrade it to Pro, but ALL installers I try (Artist AND/OR Pro) will ONLY install the DEMO version which will not accept ANY of my licenses!  What the heck is going on?

1 Answer

0 votes
answered Apr 9 by milkovanaalst (2,550 points)
Have you activated the software after installation?

If you don’t activate the software it stays in demo mode.