Questions & Answers

Board Not Lighting Up & Splash Screen On Board Scrambling

0 votes
asked Jun 24, 2019 in StudioLive Series III by luiscedeno1 (150 points)
I recently purchased the 16.0.2 PreSonus Mixer Board through a website and just received it....I am a bit upset because when I go to hook up the unit, install the software then follow the instructions to run the soon as I power up the board I get no lights on the board at all. Let alone the splash screen where the logo comes up scrambling graphics. I seriously need some help... we run a radio studio through iHeart Radio and this was suppose to an upgrade for us. I have photos and videos that I do not know how to attach to here....

1 Answer

+1 vote
answered Jun 26, 2019 by Michael Martin (89,030 points)
Best answer
Appears you have a faulty mixer that needs repair. Contact Technical Support or your countries local dealer about a repair.