Questions & Answers

Need firmware for Studio LIve 16.0.2

0 votes
311 views
asked Jan 7, 2016 in Classic Mixers by rdlhome1 (120 points)
Tried to update firmware and it hangs indefinitely at the "startup Please wait".  Mac O/S el capitan (just updated).  installed/uninstalled/installed/uninstalled/installed 1.7.3 Universal Control.  It does not do anything to control factory reset. Just continues to hang.  Unplugged power for many minutes.  Nothing.  

Tried to find firmware to manually reinstall with Flash, but can't find 5 files required to do so...even with registering the product.  Can you email me the files so I can factory reset the Studio Live board without the Universal Control?

Thanks,

Ron

1 Answer

0 votes
answered Jan 7, 2016 by matthewgorman (51,500 points)
Open a support ticket
...