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E5 monitors have different frequency response - is this to be expected?

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asked Aug 10, 2019 in Sceptre, Eris, R-Series by malcolmmiles (120 points)
E5 pair but one is brighter than the other. This is clearly audible. I have swapped cables etc. and it's definitely a speaker issue. I can compensate with something like a 7.9dB boost at 5kHz in one channel. Surely that isn't normal?

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