Questions & Answers

Activation Studio One not working

0 votes
198 views
asked Sep 3 in Studio One 4 by razvannica (120 points)

I have a licence for Studio One gained through the purchase of Presonus Live III mixer. I need to manage the licences on different computers by removing 2/5 already activated computers then use the empty slots for other devices. 
Here comes the problem. It may be a software bug, but when I try to remove the mentioned devices, after one refresh, they're still there. Furthermore, I cannot download the offline activation file. When I press download, it redirects me to a blank page with the following JSON printed: {"message":"Access Denied"}

1 Answer

0 votes
answered Nov 26 by perguttman (140 points)
Hi

 

I got the same problem with (Studion one 4) getting  "access denied" message in the end of offline activation process as per instructions

How can it be solved ?
...