Questions & Answers

Activation Studio One not working

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asked Sep 3, 2019 in Studio One 4 by razvannica (120 points)

I have a licence for Studio One gained through the purchase of Presonus Live III mixer. I need to manage the licences on different computers by removing 2/5 already activated computers then use the empty slots for other devices. 
Here comes the problem. It may be a software bug, but when I try to remove the mentioned devices, after one refresh, they're still there. Furthermore, I cannot download the offline activation file. When I press download, it redirects me to a blank page with the following JSON printed: {"message":"Access Denied"}

1 Answer

0 votes
answered Nov 26, 2019 by perguttman (140 points)


I got the same problem with (Studion one 4) getting  "access denied" message in the end of offline activation process as per instructions

How can it be solved ?