Questions & Answers

Has anyone had an issue with their Sceptre s6 (or s8) sounding boxy/muddy? (Reset on DSP did NOT work)

+2 votes
asked Sep 14, 2019 in Sceptre, Eris, R-Series by samuelwells (140 points)
One of my sceptre s6's upon boot up began to sound very muddy and unclear. The other speaker is fine. I have tried just about everything I can think of and reset the DSP, but it has not fixed the issue. Has anyone else encountered this issue?

4 Answers

0 votes
answered Dec 13, 2019 by shanesublett (240 points)
I have a pair of s6 and a t10 that have been abused but remain flawless for many years now. My buddy got a pair last year at my suggest, and one of his s6 is doing what you describe. It has a hollow sound and seems like most upper range is missing. A reset did not fix the issue. The speaker has about 4 hours of use. I am currently looking into repair or replacement for him. So in short: Yes, someone else has also encountered this issue.
0 votes
answered Jun 20, 2020 by jacobdavis1 (190 points)
Yes, I am having the same issue right now on my Sceptre S8's. It is extremely frustrating. Any luck since this post? I am ready to send them back and get a different pair of monitors entirely.
0 votes
answered Aug 22, 2020 by salsaboy (320 points)

Hello, I have a couple of S8 since a couple of months ago and I am experiencing some issues too.
1st: both of them had a hiss when no sound being reproduced which wasn't exactly annoying but none of my previous monitors where having. (decided to keep going because they sounded very good)
2nd: 1 of them has developed a noise, like some type of cracking background, its not caused by the trs cable, it does it even unplugged, it is also not an electric issue, as I have a good setup.
3rd: the same monitor as above, the one with the cracks, suddenly after turning on, the volume wasn't matching the other monitor. Had to turn up gain quite a bit to match the other monitor on 0 gain.
Trying this: resolved the issue of the volume but it immediately sounded dull/boxy, so I rebooted with all 3 DSP buttons clicked and voila! volume and good sound again (however the cracks still there).
4th: the other monitor which didn't have the cracking, trying the DSP reset, one of the buttons literally broke, its not acting no more. Stuck on linear. BUT, if you click other DSP buttons, it may switch (randomly) weird ah?
I am about to send them back, I don't know if I am unlucky or this monitors have been crafted with really cheap materials or very bad quality controls. Although the sound is very good, which is a pity. 

Hope it helps, and if anyone from presonus is reading, guys your flagship monitors are trouble...

0 votes
answered Nov 1, 2020 by tommyigoe (140 points)
Chalk up another user whose S8's just suddenly sounded like a 1980's Radio Shack telephone.  So annoying to buy something on a great product experience for literally all my other gear, I didn't even audition these, I just went for it because I've been a very satisfied Presonus user and rolled the dice.  Ugh. now working on headphones until replacements come or I just chalk it up to a bad purchase and get one of the usual suspects.