Questions & Answers

Why am I getting an error message for registering too many products?

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asked Sep 22, 2019 in MyPreSonus Questions by darrellblakeney (200 points)

Hello, I am getting an error stating "you have registered a similar product too many times" when trying to register my last Earmix 16M. I know I am a great customer (my studio runs Preonus studio monitors, subs, a new 32S, SW5E, and 4 Earmix 16M's), but surely I'm not number 1, as indicated by me "breaking" the system. What do y'all thing, let a guy register his product? LOL

Thanks for the help. 

1 Answer

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answered Oct 3, 2019 by jonnydoyle (274,530 points)
 
Best answer

Please log a support ticket as advise when you get this error. 

https://support.presonus.com/hc/en-us/articles/210050813-How-to-create-a-new-Support-Request-

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