Questions & Answers

spect & RTA disabled in UC software.

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asked Sep 22, 2019 in Ai Mixers by victoriouslife (150 points)

software is connected via adaptors. Waves recognizes computer but UC does not. Already tried updating the firmware on mixer with no success. What else can I try? 

1 Answer

0 votes
answered Sep 25, 2019 by jonnydoyle (361,610 points)
 
Best answer

Ensure you have fully updated you mixer and Universal Control and the RTA is only going to show on a firewire connection to the mixer. If you have done this and the issue remains you will need to log a support ticket to review your setup. 

https://support.presonus.com/hc/en-us/articles/210050813-How-to-create-a-new-Support-Request-

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