Questions & Answers

Novation Launchkey 49 MK1 having connectivity issues

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asked Oct 10, 2019 in Studio One 4 by kylefleury (160 points)
So I start by plugging in the launchkey, Windows then says there's a driver issue, so I update the driver and reboot my computer, and now Windows is happy with the launchkey. I then open up S1 and add the Launchkey as a new device, and it works perfectly as my midi. But, next time I turn on my computer, S1 is saying the launckey isn't connected and windows is saying there is still an issue with it. Now, If I don't add the launchkey as a device in S1, Windows seems fine with it and doesn't say there are any issues with it. And once I add the Launchkey as a Midi device, windows then says there's an issue.

I tried using different cables, different usb ports, etc. and still the same issue. I'm resorting to getting a new midi keyboard, but I don't want to end up having the same issue if its something to do with windows, or S!, or some sort of settings that just need to be adjusted. So is anyone has any idea what the problem could be, or knows a way to fix it, I'd really appreciate the help.

I have an HP Envy Desktop Running Windows 10, Studio One 4 Artist, Novation Launchkey 49 MK1.
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