Questions & Answers

with this new patch 4.6 i cannot import any mp3 Files. Studio One 4.6 pro

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asked Dec 17, 2019 in Studio One 4 by oscargodoy (120 points)
Working in the studio i found out in this 4.6 version

i am unable to import any mp3 files !..help please.

1 Answer

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answered Jun 1 by keithkepler1 (140 points)
edited Jun 1 by keithkepler1

If you are in Windows, can you check the Windows Event Viewer/Application section to see if you are hitting an appcrash?  

Look for an EventID 1001 item, it's an APPCRASH in Studio One, sub section ---> "mp3handler.dll"   

I'm hitting the same thing and was just going to file a bug.   

Workaround:   I was able to "re-encode" the MP3's to get them working using MediaMonkey.  Although any MP3 encoder might work for you.

EDIT- Further examination using MP3Diags - Discard invalid ID3V2 data   --  After doing this to the file, it worked. 

Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: Studio One.exe
P2: 4.6.1.55987

P3: 5e209eff
P4: mp3handler.dll
P5: 1.0.17.55987

P6: 5e209c13
P7: c0000005
P8: 0000000000022094

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