Questions & Answers

Universal control locks up

0 votes
144 views
asked Feb 6, 2016 in UC Surface / Qmix by corbelly (120 points)
Using Windows 7 pro 64 bit. Hp pro book 6455b. Studio live 24.4.2. Firmware 1.0 and build 195. Driver version 4.1.3.17357. Used the laptop FireWire connection and then tried the star tech 1394a card EC13942. Also tried a hp pro book 6550b. When connected, cannot scroll screen side to side and sometimes locks up. Can still operate with iPad though. Disconnect FireWire cable and program closes. Plug cable back in and the program pops back up and works fine. Sometimes after a while it will do it again. Sometimes will work for the rest of the show.

1 Answer

0 votes
answered Feb 7, 2016 by gadget69 (30,300 points)
I didn't see where you have tried a different firewire cable? Given all you wrote I would encourage you to start a tech service ticket. There may be an issue with the mixer...
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