Question

I have studio one artist 4 on windows 10. I try to open mp3 files and this error pops up:

an unexpected error occured in this application or one of its plug-ins!

A crash dump has been creted at:

c:\Users\Owner\AppData\Roaming\Presonus

I have tried to uninstall and reinstall, that doesn't work. I tried to clear the files expect for extensions and user license and that didn't work either.

Answer 1

All that is saying is that there was an error and a crash\dump file has been created to send to Presonus for further investigation by them if there issue with how Studio One function.