I'm not a computer person, but I will try to explain with as much info as possible. On the upside, I have used Studio One for many years with little trouble and largely great success. On Win XP, Vista and Win 7. AND, it seems that I had a couple trouble free months after first downloading Waves (which I suspect has a large amount to do with my present troubles). So, here we go:
My Studio One 3 Pro no longer burns CDs and instead pops up a window that says ‘CD Burning Service not installed’
The back story-
I had a 2007 (bought it new) Vaio laptop that I reluctantly ‘upgraded’ to Win 7 from Vista a couple years back when Vista had it’s end of life. Then a few months back, Windows 7 did the same. I tried to upgrade to it Win 10, but it didn’t take it too well. Probably being 32 bit had a lot to do with. All that being said: I could burn CDs from the project page of Studio One
But it was time to move on, so I bought a refurbished machine with a clean Win 10 install (we will call it ‘System 1’ as listed below). I installed Studio One and was mostly back in business. For over a month. Then I tried to capitalize on some of the sales Waves Audio had recently, so I downloaded Waves Central to get the plugins. Then some weirdness began. At some point after the Waves downloading/activation (like within an hour to a couple hours), the whole system started to lag, then froze. Couldn’t Ctrl-Alt-Del anything and I eventually did a hard power cycle. Nothing. Machine would power up, HD would spin a little bit then stop, Screen would stay black. This lasted a day or two. It finally powered back on after I unplugged most every thing AND changed the monitor (Side note- the video card has a DVI out, and the bigger monitors I had have HDMI ins, so I was using an adapter. Except the machine only comes back on when I use the only monitor I have with a DVI in: so no adapter cable needed. I wouldn’t THINK this has anything to do with anything, But in every crash instance so far, it only powers up when I use the DVI monitor). SO, that was when I bought the Abbey Road Collection. I played around with it. Liked it and went to burn a cd to listen in the car and that is when I discovered the “CD Burning Service not installed” window. In fairness, I do not remember burning a disc since Jan, which be before I got this machine (System 1), so there IS that. HOWEVER, the LG eternal DVD writer is the same one I used with the Vaio and I ALSO use with ‘System 2’ (which we will get back to in a moment).
CD burning aside, the system worked great with no glitching, lags or crashes. UNTIL I went to buy the Eddie Kramer Waves collection. Again, I downloaded/activated the plugins and soon after the system froze, then went black screen. I disconnected power and it would not power up again until a day later and only after I switched back to the DVI monitor ( I DID switch back to the big monitor after it recovered last time and worked well on the small monitor for a week or so with no issues. Large monitor worked fine til the crash again). I don’t remember if I unplugged all the USB devices this time
AGAIN- Everything was back to working fine for a couple weeks. Then, yesterday, I bought the Abbey Road Studio plug in. Downloaded/Activated the plug in. Then system froze and crashed. After an hour, I tried to boot it up and it would not. Then I disconnected all the USB devices and reconnected the DVI monitor (again, I had switched back to the bigger monitor while it was running well) and bingo! It powered up. Runs great. I am typing on it right now.
SO, today I wanted to burn a disc. I went to the little machine (System 2) with the external CD burner. I have used this setup to burn discs before and it has always worked as it should. I don’t use the laptop thing every day and I have done nothing to it/with it for a few weeks. Last time I tried to burn a cd, it worked. Today, however, I had to download the waves plug ins so I could burn the project I had been working on. After getting those up, I went to burn and the “CD Burning Service not installed” window pops up. As I said, CD burning worked the LAST time I ran Studio One on that machine. On the UP side, the machine did not crash.
- What the hell?
- Does anyone have any thoughts, ideas, fixes?
- Do we think the “CD Burning Service not installed” thing and the Black Screen Crashes are connected?
- Can this be fixed?
-On System 1, I tried to uninstall/reinstall Studio One, and it had no effect. Still no CD burning. – In Studio One settings, ‘CD Burning Support’ has the yellow exclamation point/triangle. I can disable then re-enable it, but triangle just comes back with it and the burning never comes on. -On System 2, I uninstalled all Waves plugins and Waves Central, but it will still not burn CDs anymore
I LOVED being able to burn to CD from the project and have used the hell out of that feature for the years since I upgraded to S1 Pro. Is that gone for good now? Is there a way to get that feature back?
System 1- Win 10 Pro// Presonus S1 3 Pro// Presonus Firestudio Project // Dell Optiplex 7010 tower// i3-3240 @3.40GHz // 6 G RAM (for now)// 64bit//AMD Radeon HD 7000
System 2- Win 10 Pro//Presonus S1 3 Pro// no audio interface (just onboard audio) card HP foldable laptop/ tab thing (can’t find a model name/#) // Celeron N3350 @1.10GHz //4 G RAM // 64 bit // Intel graphics