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What is the component that I must change? My interface is noisy and does not connect well

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asked Apr 7, 2020 in AudioBox VSL Series by christianencinas (150 points)


Hi. 

Suddenly my board stopped connecting via usb. Only the red led is steady. In addition, it began to make an almost imperceptible high-pitched noise but it is heard. I found this inside. What is the component that I have to change? Thank you

2 Answers

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answered Jul 6, 2020 by AlexTinsley (925,250 points)
 
Best answer

We do not offer board level repair advice through support. 

Contact the PreSonus support center for your country so they can assist you with getting your unit repaired. 

https://www.presonus.com/buy/international-distributors

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answered Oct 27, 2023 by IsaacCabezas Herrera (140 points)

Hello christianencinas, you have been able to solve the problem. The exact same thing has happened to me, and I can't find any information anywhere. Thank you.

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