Questions & Answers

Cant' install FREE Shop plugin from within Presonus

0 votes
1,183 views
asked Apr 25, 2020 in Studio One 4 by geoffroylindas (150 points)

Each time I click install on a free product from the Shop section withing Studio One Pro 4:

Your order is taking longer than usual to process. You should receive an email with instructions shortly.

I don't receive mail either... I need to precise that I bought as rent to own on Splice.
Best regards;

3 Answers

0 votes
answered Aug 21, 2020 by garymaguire (11,350 points)
 
Best answer
Please contact Technical Support.
0 votes
answered Aug 20, 2020 by christy2sing (140 points)
Same here ... Using macbook pro with catalina os .. even after vu meter installed it still refuse to show up in the vst effects list ... Tried everything suggested by forums but still dint get through.. can anyony one help us out ?? other extention are not installin as well ..
+2 votes
answered Dec 15, 2020 by matthewmerchant (180 points)
Had the same problem, but if you go to the Studio One tab at the top of the song page and click on Studio One Installation, then expand My Purchased Items, they should be there. Then all you have to do is check the appropriate boxes and click install.  Cheers!
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