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Brand new Presonus R65 right speaker tweeter does not work out of box.

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asked Apr 27 in Sceptre, Eris, R-Series by andrewcraig4 (140 points)
Hello!

So I was SUPER excited to try out my brand new R65 monitors at home. Spent about an hour or so at the shop testing a pair out. And was excited to upgrade! And just as quickly let down.... I see someone else had the same issue and the response was to create a ticket....

I literally JUST got home with them today. They are brand new. Not referb or anything like that. At least.... not to my knowledge... Because another strange thing is that there were also no extra front panels in the box.... Which I thought was odd. Told the guy at the shop and he said he would contact Presonus about it.

So anyway before I return these and go back to my Adams. Anything I am doing wrong by chance?

Thanks

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