Questions & Answers

Fairly new, I am struggling with registering my hardware (Focusrite). An invalid serial number message pops up , help?

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asked May 17 in MyPreSonus Questions by marquisparks (120 points)
Hello, I just made an account with you guys about an hour ago. I am stuck on the hardware registration due to an invalid serial prompt for my Focusrite which is new as well just unboxed it so the serial number is easy to access just not sure if I am entering wrong or?

1 Answer

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answered May 17 by louisgonzales2 (290 points)
You have to register your Focusrite interface on Foucusrite's website not Presonus.
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