Questions & Answers

the serial number of the arturia analog lab lite instrument on the Mypresonus site is incorrect. What to do ?

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asked Jun 3, 2020 in MyPreSonus Questions by theoallegrini (150 points)
I bought an Audiobox 96 USB, which is sold with the StudioMagic Bundle. The serial number of Arturial Analog Lab Lite which is on my Presonus account is incorrect. Consequently I cannot register my product on Arturia website.

1 Answer

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answered Jul 7, 2020 by AlexTinsley (924,290 points)
Best answer
The best thing to do is to open a support request with our Tech Support team.

From looking at your account, this is what you did, and they were able to supply with you a new key which allowed your issue to be resolved.