Questions & Answers

Studio One 5 Redeem Option Question

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asked Jul 15, 2020 in Studio One+ by mbrown3460 (150 points)
Good evening, Using Zoom audio with Studio One 4 professional, I recently upgraded to Sphere one year free subscription but I would like to cancel that and get the option back to only get studio 5 download.

1 Answer

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answered Jul 23, 2020 by AlexTinsley (925,250 points)
 
Best answer
Log in to your https://sphere.presonus.com account.

Go to Account and select Cancel Subscription.

You can go to https://shop.presonus.com and purchase the upgrade for Studio One 4 Pro to Studio One Pro 5.

After the purchase the perpetual license will appear in your account.

In Studio One 5 that you had installed with Sphere, open up Studio One Activation on the menu bar and click the down arrow to select option to Show All Keys, then select your Studio One 5 Pro license and click Activate. Then you're all set.

If you're not sure, contact support at https://support.presonus.com so a dedicated support tech can assist.
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