Question

Cannot find Studio1Artiists and Studio Magic Sweet on your web site. How do I download it ? I just purchased a 1824C.

Thank you

Answer 1

If you purchased a 2nd hand unit then you do not get them. Software will need to be transferred to you from the original owner. 

https://support.presonus.com/hc/en-us/articles/208606936-PreSonus-Software-License-Transfer-

If its new purchase then please log a support ticket for help. 

https://support.presonus.com/hc/en-us/articles/210050813-How-to-create-a-new-Support-Request-