Questions & Answers

where's Studio one artists and Studio Magic Sweet

0 votes
288 views
asked Aug 4, 2020 in Studio Series USB Interfaces by robertdepace (150 points)
recategorized Aug 6, 2020 by jonnydoyle
Cannot find Studio1Artiists and Studio Magic Sweet on your web site. How do I download it ? I just purchased a 1824C.

Thank you

1 Answer

0 votes
answered Aug 6, 2020 by jonnydoyle (403,620 points)
 
Best answer

If you purchased a 2nd hand unit then you do not get them. Software will need to be transferred to you from the original owner. 

https://support.presonus.com/hc/en-us/articles/208606936-PreSonus-Software-License-Transfer-

If its new purchase then please log a support ticket for help. 

https://support.presonus.com/hc/en-us/articles/210050813-How-to-create-a-new-Support-Request-

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